Accessibility
1. Our Commitment to Accessibility
St. George Word of Mouth (SGWOM), owned and operated by Intimidator Marketing and Notice Me Marketing and Media, is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to achieve equal access for all users.
2. Accessibility Standards
We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines help make web content more accessible to people with various disabilities including:
- Visual impairments
- Hearing impairments
- Cognitive disabilities
- Motor impairments
- Speech disabilities
3. Accessibility Features
Our website includes the following accessibility features:
3.1 Navigation
- Consistent navigation throughout the site
- Skip to main content link
- Keyboard navigation support for all interactive elements
- Clear focus indicators
- Logical tab order
3.2 Content
- Alternative text for images
- Descriptive link text
- Properly structured headings (H1-H6)
- Sufficient color contrast ratios (minimum 4.5:1 for normal text)
- Resizable text without loss of functionality
- Clear and simple language where possible
3.3 Multimedia
- Captions for videos (when applicable)
- Transcripts for audio content
- Audio descriptions for visual content
3.4 Forms and Interactive Elements
- Clearly labeled form fields
- Error identification and suggestions
- Confirmation messages for form submissions
- Touch targets of at least 44x44 pixels
4. Assistive Technology Compatibility
Our website is designed to be compatible with assistive technologies including:
- Screen readers (JAWS, NVDA, VoiceOver)
- Screen magnification software
- Speech recognition software
- Keyboard-only navigation
- Browser zoom features (up to 200%)
5. Browser Compatibility
Our website is optimized for the following browsers:
- Chrome (latest version)
- Firefox (latest version)
- Safari (latest version)
- Edge (latest version)
6. Known Limitations
While we strive for full accessibility, some areas may have limitations:
- Third-party content embedded on our site may not be fully accessible
- Older PDF documents may not be fully accessible
- User-generated content may not meet all accessibility standards
- Some interactive maps may have limited keyboard navigation
We are actively working to address these limitations and improve accessibility across all areas of our website.
7. Testing and Evaluation
We regularly test our website for accessibility using:
- Automated accessibility testing tools (WAVE, axe DevTools)
- Manual keyboard navigation testing
- Screen reader testing
- Color contrast analyzers
- User testing with people with disabilities
8. Ongoing Efforts
We are committed to maintaining and improving the accessibility of our website. Our ongoing efforts include:
- Regular accessibility audits
- Staff training on accessibility best practices
- Incorporating accessibility into our design and development process
- Updating content to meet current standards
- Monitoring and addressing user feedback
9. Feedback and Contact
We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:
Accessibility Coordinator
St. George Word of Mouth
Email: darrin@sgwom.com
Please provide the following information:
- The web page URL where you encountered the barrier
- A description of the issue
- Your contact information for follow-up
10. Response Time
We aim to respond to accessibility feedback within 2 business days and to resolve identified barriers within 10 business days when feasible. Complex issues may require additional time, and we will keep you informed of our progress.
11. Alternative Formats
If you need information from our website in an alternative format (such as large print, braille, or audio), please contact us using the information above. We will work with you to provide the information in a format that meets your needs.
12. Third-Party Sites
Our website may link to third-party websites. We are not responsible for the accessibility of content on third-party sites, but we encourage all our partners to provide accessible content.